Online bingo FAQs

What is an online bingo card?
An online bingo card contains a set of random numbers between 1 and 75 (inclusive) organised in 5 columns, 5 row configurations. Until a card is in play, players have the option to change the collection of numbers by selecting a new card. Once a player accepts the collection of numbers for any game, the online bingo card becomes valid and in play.

What is a game variation?
A game variation is a specified pattern that must be matched on a player's card in order to win an online bingo game and receive a prize.

Are my credit card details safe?
Online bingo sites use a variety of utilities and techniques to help keep your money and information safe. Your information is submitted on heavily encrypted pages, and cannot be obtained by anyone. Almost all online bingo sites will claim that all transactions are safe and secure through 128Bit Encryption/SLL Encryption. Their servers will also log all transactions and will provide players with their transactions logs as well. Your credit cards are processed through a secure server.

Can I close the chat room?
On some of the online bingo sites, there will be an option available to the players to remain in the chat room or to log out. If this option is not available via a tab or a button, then the chat room will need to remain open.

Is there a bingo game schedule?
Often online bingo sites will provide all players with a game schedule. The online bingo game schedule will usually state what the cost per card will be, minimum amount of cards to be purchased, maximum amount of cards allowed to be purchased, the time of the game and the bingo pattern that will be played. This is commonly included on the online bingo sites’ chat game schedule.

Do I have to sign up to receive information?
The best answer to this question is to check with the chat host in the online bingo room. Some sites require their players to sign up to receive their newsletters while others will send newsletters to all their players and give them the opportunity to opt out of receiving them. It is very important that all players have an email account that will allow them to receive the newsletters as some will consider the email from a bingo site as spam.

Do I have to sign any contracts or agreements?
When you register with an online bingo provider, the site will usually ask that you read their rules and regulations prior to making a deposit. Once you have registered with the site, you are agreeing to abide by their online bingo rules and regulations and if you do not, it is terms for your account to be canceled.

What if there is more than one winner?
If there is more than one winner, the prize will be divided evenly amongst the winners. However if one of the winners had bingo on 2 cards, than that winner would receive 2 x the value of the divided share of the prize.

How do I buy bingo cards?
Once you have the software for the online bingo, log into the bingo site using your player name and password and go to the bingo game. There will usually be a ‘buy cards’ tab or when the next game’s cards appear, click on them and then purchase. You are usually given at least 60 seconds to purchase cards between games. Card prices will vary.

If I lose connection, will my cards still play?
Most online bingo sites use software that is programmed to track all card purchases so if you lose your internet connection, your cards will still play and if you win bingo, the prize will be automatically placed in your account.

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